From Enterprise Silos to Seamless Delivery for Coop: Delivering the Central Nervous System for Retail Logistics

Building the API-first platform to orchestrate enterprise systems, automate complex dispatch, and reconcile micro-payments at scale

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Partnering with Annanow, Codetribe built the enterprise-grade integrations engine to power a scalable delivery ecosystem for Coop. By shaping a robust, API-first platform, we solved the core last-mile challenge: connecting Coop's complex e-commerce systems to a high-speed dispatch network. This platform enabled the intelligent packaging solution for fresh food logistics and automated micro-payment integration for the courier fleet.

Client

Coop

Country

Switzerland

Market

DACH

Type

Enterprise

Story

As Switzerland's largest retailer, Coop's e-commerce expansion was placing significant pressure on its last-mile delivery capabilities, especially for complex fresh food, frozen items, and wine. To meet customer demands for rapid delivery, Coop needed an enterprise-grade solution to integrate its vast, automated warehouse infrastructure and real-time inventory of 22,000+ products with a flexible, on-demand courier network.

Business Impact

Automated Financial Reconciliation & Scalability

By automating the complete financial workflow for the large courier fleet, the micro-payment solution drastically cut administrative overhead and removed the risk of human error. This enabled Coop to expand its delivery operations to meet huge customer demand without facing correspondingly high increases in operational costs.

Enabled Scalable On-Demand Fresh Food Delivery

The smart packaging solution proved to be the key innovation. It cracked the difficult data-to-dispatch puzzle for fresh, frozen, and delicate items. This empowered Coop to confidently expand its most valuable, high-margin e-commerce service, securing its market-leading position by turning a logistical bottleneck into a scalable advantage.

Unified Enterprise Systems for Real-Time Operations

The central API integration engine eliminated crucial data silos, establishing a single, unified view across Coop's e-commerce site, warehouses, and delivery fleet. This move revolutionized operational efficiency, minimized data errors, and provided a robust, API-driven platform to support future digital initiatives.

800+

Stores & Warehouses Unified

99.9%

Payment Reconciliation Accuracy

Focus Area

Domains

SaaS

Enterprise Software

E-Commerce

Mobile Apps

API

Architecture

Data Analytics & Visualization

Databases

Integrations

Services

Discovery & Scoping

Database Design & Modeling

API Design & Specification

Front-End Development

Back-End Development

Authentication & Authorization

Monitoring & Logging Setup

Payment Gateway Integration

Third-Party Integrations

Industries

Supply Chain & Logistics

E-Commerce & Retail

Tech Stack

Java

JavaScript

Vue.js

Spring Boot

MySQL

Hibernate

AWS

Challenges

Coop's ambition was blocked by three interconnected challenges: disconnected enterprise systems, with data silos between e-commerce, automated warehouses, and inventory; the operational impossibility of scaling logistics for complex goods like fresh food without an intelligent packaging solution; and the unscalable financial reconciliation burden of high-volume micro-payment courier settlements.

Solutions

Working with Annanow, Codetribe built a foundational, API-first platform based on a microservices architecture to solve all three issues. This hub acts as the central orchestration layer. It provides the API integrations engine to connect all systems, hosts the intelligent packaging engine to manage complex dispatch rules, and includes a FinTech-grade micro-payment layer that automates financial settlements with 99.9% accuracy.